Terms and Conditions

Welcome to Gracefulmama! By using our website and making a purchase, you agree to the following terms and conditions. Please read them carefully before using our services.

1. General Information

These Terms and Conditions govern your use of the website www.gracefulmama.com and the purchase of products from Gracefulmama. By accessing or using our website, you agree to comply with and be bound by these Terms and Conditions.

2. Products and Pricing

• Product Availability:

All products displayed on our website are subject to availability. We make every effort to ensure accurate product descriptions, but we do not guarantee that the products will always be available. In case of any discrepancies, we will notify you.

• Pricing:

Prices of products are listed on the website and are in USD (or other applicable currency). We reserve the right to change prices without notice. However, prices are locked in at the time of your order.

• Discounts and Promotions:

Discounts or promotions cannot be applied retroactively to past purchases. Gracefulmama reserves the right to modify or cancel any promotions or discounts at any time.

3. Order Process

• Order Confirmation:

After placing an order, you will receive an order confirmation email. This does not mean that the order has been accepted. We reserve the right to refuse or cancel any order at any time.

• Payment:

We accept payment through various methods, including credit cards and PayPal. All payments are processed securely. Please ensure that the payment details you provide are correct. If a payment cannot be processed, we will notify you and request an alternative method.

4. Shipping and Delivery

• Shipping Times:

Gracefulmama aims to process and ship your orders as quickly as possible. Shipping times may vary based on your location and selected shipping method. Please refer to our Shipping Policy for more detailed information.

• Shipping Costs:

Shipping costs will be calculated at checkout based on the delivery address and shipping method you choose. Shipping fees are non-refundable unless the product is defective or incorrect.

• Delivery Issues:

If your order is lost or damaged during transit, please contact us within 7 days of receiving the shipment. We will assist in resolving the issue according to our Return and Refund Policy.

5. Return and Refund Policy

We want you to be completely satisfied with your purchase. If you are not satisfied with your product, please refer to our Return and Refund Policy for detailed instructions on how to return or exchange your items.

6. Privacy and Data Protection

Gracefulmama respects your privacy and is committed to protecting your personal information. We only collect personal data necessary for order processing, payment, and customer service. Please refer to our Privacy Policy for more information on how we handle your data.

7. Intellectual Property

All content on the Gracefulmama website, including but not limited to text, images, logos, graphics, and software, is the property of Gracefulmama and is protected by intellectual property laws. You may not copy, reproduce, or distribute any content from this website without our express permission.

8. Limitation of Liability

Gracefulmama is not liable for any direct, indirect, incidental, or consequential damages that may result from the use or inability to use our products or services.

9. Dispute Resolution and Governing Law

Any disputes that arise out of or relate to these Terms and Conditions will be governed by the laws of [insert country/jurisdiction], and you consent to the exclusive jurisdiction and venue of the courts located in [insert location].