Shipping & Returns

Shipping:

1. It may take up to 3 business days to process your order. Once your order is processed, you will receive an email confirming that your order has been shipped.
2. Shipping Cost and Time: Free standard shipping within the United States. We strive to deliver your order within 7-11 business days within the United States and 8 business days within Europe.
3. To track your order, please visit your Gracefulmama account or the shipping confirmation email.

Return Value:

1. 100% money back guarantee, our return policy is 14 days.
2. If you need to return a product for a refund, please contact customer service at service@gracefulmama.com, our professional staff will guide you on how to return the product for a refund, we do not accept uninspected package returns.
3. Prepare the package: Place the items in the original packaging and keep them together with the original receipt.
4. Deliver the package to UPS: Drop off your package at a UPS store or pickup point.